Mark Oliver: Reforming Tradition with Resilient Management


A contemporary enterprise is certain to come across variations due to the adjustments in operations, and that is an inevitable situation within the ever-evolving trendy business. No matter what the dynamics of any enterprise brings in, an eminent chief orchestrates by way of the various market orientation and perpetuates the outcomes in a constructive method.

Understanding the importance and offering efficient outcomes for such situations, Mark Oliver, CEO of MarkTwo Consulting, permits organizations and leaders to realize larger engagement from their workers to instantly enhance and improve efficiency, productiveness, and income whereas surmounting all kinds of challenges.

Mark established the worldwide consultancy—MarkTwo Consulting—in 2002 to supply superior management growth and evaluation applications, making use of one of the best worldwide organizational psychometric devices. With MarkTwo Consulting, Mark helps organizations construct a management tradition that will increase engagement and productiveness.

MarkTwo Consulting is a world-class Management Growth and Evaluation Consultancy whose experience permits companies to drive efficiency by way of an efficient management tradition in any respect ranges. Mark has a really compelling success story and in an interview with Insights Success, Mark shared with us the excerpts from his journey.

Under are the highlights of the interview:

Briefly describe your skilled journey up till now.

I certified with a Masters Diploma in Chemical Engineering from Cambridge College after which studied on the Royal Navy Academy Sandhurst and the Royal College of Navy Engineering. I started my lively army profession as a fight and chemical engineer.

My first function was within the UK’s 5 Airborne Brigade, the place I used to be a Jungle Warfare teacher, Helicopter Abseil dispatcher, and Demolitions Officer. I served world wide, within the Falkland Islands, Belize, Cyprus, Germany, Brunei, South Korea, and Hong Kong as a part of the Queen’s Gurkha Engineers.

After serving for 11 years, I moved into the enterprise world, the place I’ve been for the final 30 years.

What challenges did you face alongside the way in which?

I confronted the standard pretty excessive challenges that many Military officers face. Main in distant and bodily arduous situations being fairly typical. For me, these included patrolling distant jungle borders in Central America, and working from trenches in chilly and moist situations.

The kind of challenges modified considerably after I moved to my first enterprise function – as an HR supervisor for a Rio Tinto enterprise unit in Australia. Right here I obtained to expertise first-hand the weather of management which had been the identical whether or not in a army or civilian surroundings.

I used to be additionally recognized with life-threatening most cancers in 1999 and skilled how dire conditions provide the chance for larger insights into life extra broadly.

What vital impression have you ever dropped at the Enterprise Consulting business?

I’m licensed in twenty of the world’s greatest psychometric devices, and I spotted an extra instrument was wanted that helped corporations inspire and have interaction their managers and workforce. From additional analysis, the extremely progressive and holistic Common Hierarchy of Motivation (UHM) management growth instrument.

The UHM provides leaders new insights on human intelligence and helps individuals to boost their self-awareness and self-leadership in all areas. Latest advances in neuroscience have vindicated the UHM principle have added weight to its conclusions.

This strategy is vital as a result of the factor that differentiates poor and good leaders, or good and nice leaders, is their means to inspire themselves and to inspire others.

Inform us about MarkTwoConsulting and its basis pillar.

By way of our consulting we assist leaders apply sensible insights to the main of themselves and others, in order that they will flip disengaged and unproductive workers into high-performing groups.

Creating our management means enhancing ourselves, which implies altering ourselves. Since none of us will ever turn into excellent, there’s scope to “develop our management” perpetually or a minimum of till we resolve to cease. It’s typically mentioned: “management is a journey.” However the place is it to? I now understand it’s to the larger serving, saving and training of others. In essence it’s about turning into extra selfless. So, with regards to management; motivation and angle are rather more vital than means.

How does MarkTwoConsulting promote workforce flexibility, and what’s your function in it?

In some ways, MarkTwo Consulting had the nice fortune to endure one of many world’s longest lockdowns (right here in Melbourne, Australia). This prompted a deep dive into distant and hybrid work and the way it may be used throughout many industries to advertise workforce flexibility. We additionally present an extra earnings channel for unbiased consultants who contract to MarkTwo Consulting.

We particularly do that by coaching managers in superior instruments which allow them to guide their workers successfully whether or not they or their workers are in workplace or working remotely.

What’s your tackle expertise’s significance, and the way are you leveraging it?

Know-how is crucial to our enterprise with workers round Australia and India, and companions in the UK. We even have tailored to coaching through Zoom and regularly learnt how to do that to maximise the profit for the contributors. In 2021 I designed and facilitated an intensive two-day management course over Zoom for nearly 400 managers based mostly in India. The truth that we nonetheless had 90% of the managers actively concerned by the tip of the two-day program was measure of its success. As does the truth that we repeated it efficiently with one other 270 Indian managers in 2022.

What would be the subsequent vital change within the Enterprise Consulting business, and the way are you getting ready for it?

As Niels Bohr apparently mentioned: “prediction may be very troublesome, particularly in regards to the future!”

However taking this danger, I believe we’ll see AI present massive advances in high-level and strategic consulting which can lower workers ranges within the organizations offering these providers.

Conversely, I believe there will likely be elevated numbers of sole operators working as enterprise consultants working at a extra tactical degree as individuals go for roles giving them extra flexibility, generally maybe compelled to by a altering job market.

What are your targets within the upcoming future?

MarkTwo Consulting’s mission is to develop aware management in people and organizations internationally in an effort to rework the understanding and high quality of true management globally.

I plan to journey extra broadly throughout the area now that the pandemic has quietened down and mix it with expertise to assist companies in quickly creating international locations to considerably enhance the engagement and productiveness of their workforces in culturally acceptable methods by way of the ability of motivational management.

What recommendation would you want to present the following era of aspiring enterprise leaders?

Maybe I’d give three brief bits of recommendation: Firstly, know that management is bred not born.

Secondly, develop your self-awareness and discover out which of the 4 intelligences (out of IQ, EQ, Religious Intelligence, and Bodily Intelligence) you might be naturally excessive in, and which two you might be low in. Then work to verify neither of the decrease ones is a derailer for you in your work and life.

Thirdly, recognize that experience is vital however that there are two errors when coping with consultants. One is to disregard them, and the opposite is to consider them blindly. Life must be balanced.



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